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Creativity
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There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish.
-Warren Bennis
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Dogs
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The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.
-Warren Bennis
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Emotions
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Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.
-Warren Bennis
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Knowledge
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We have more information now than we can use, and less knowledge and understanding than we need. Indeed, we seem to collect information because we have the ability to do so, but we are so busy collecting it that we haven't devised a means of using it. The true measure of any society is not what it knows but what it does with what it knows.
-Warren Bennis
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Leadership
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Becoming a leader is synonymous with becoming yourself. It is precisely that simple, and it is also that difficult.
-Warren Bennis
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Good leaders make people feel that they're at the very heart of things, not at the periphery. Everyone feels that he or she makes a difference to the success of the organization. When that happens people feel centered and that gives their work meaning.
-Warren Bennis
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Leaders learn by leading, and they learn best by leading in the face of obstacles. As weather shapes mountains, problems shape leaders.
-Warren Bennis
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The manager administers; the leader innovates. The manager has a short-range view; the leader has a long-range perspective. The manager asks how and when; the leader asks what and why. The manager has his eye on the bottom line; the leader has his eye on the horizon. The manager accepts the status quo; the leader challenges it.
-Warren Bennis
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Leadership is the wise use of power. Power is the capacity to translate intention into reality and sustain it.
-Warren Bennis
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Managers are people who do things right; leaders are people who do the right thing.
-Warren Bennis
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Resilience
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The leaders I met, whatever walk of life they were from, whatever institutions they were presiding over, always referred back to the same failure - something that happened to them that was personally difficult, even traumatic, something that made them feel that desperate sense of hitting bottom--as something they thought was almost a necessity. It's as if at that moment the iron entered their soul; that moment created the resilience that leaders need.
-Warren Bennis
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Trust
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Trust is the lubrication that makes it possible for organizations to work.
-Warren Bennis
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Books by and about Warren Bennis