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I take great comfort in having people around who can walk in my office and tell me what's on their mind. Part of my job is -- they say, what's your job? My job is decision-maker. I make a lot of decisions. Obviously, some of which you've seen, and a lot of them you don't. And they're big ones and little ones. But you make a lot of decisions. And if you don't -- if you're uncertain about all the facts surrounding a decision, you've got to rely upon people. And you've then got to create an environment in which people are willing to come in and say, here's what's on my mind. It's important at the presidential level. It's important in business. You've got to have people comfortable about saying, Here's what I think you ought to do, Mr. CEO. You've got to listen and have a -- I've always believed in a flat organizational chart. I think the worst thing that can happen for decision-makers is to get a filtered point of view.
-George W. Bush, Importance of Small Business in Economic Growth, answering the question: How do you remain upbeat when you're surrounded by the burdens of leadership?, January 19, 2006
